Mirow ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services. By using the App, you agree to the collection and use of information in accordance with this policy.
Personal Information:When you register for Mirow, we
may collect information such as your name, email address, phone
number, and payment information.
Pet Information: Details about your pets, including
their names, breeds, ages, and any special care instructions.
Usage Data: We collect information that your browser
sends whenever you visit our App or when you access the App by or
through a mobile device. This may include your IP address, browser
type, browser version, the pages of our App that you visit, the time
and date of your visit, the time spent on those pages, and other
diagnostic data.
Location Data: With your permission, we may collect
and process information about your actual location. We use various
technologies to determine location, including IP address, GPS, and
other sensors.
We use the information we collect in the following ways:
To provide and maintain our service, including facilitating pet care
bookings and managing your account.
To process transactions and send related information, such as booking
confirmations and invoices.
To communicate with you, including sending updates, security alerts,
and support messages.
To improve our App and services by understanding how users interact
with them.
We may share your information with:
Service Providers: Third parties that perform
services on our behalf, such as payment processing, data analysis, and
customer service.
Pet Caregivers: Information necessary for pet
caregivers to provide the services you request.
Legal Obligations: When required to comply with legal
processes or regulations.
Depending on your location, you may have the following rights regarding your personal information:
The right to access – You have the right to request
copies of your personal data. The right to rectification – You have
the right to request that we correct any information you believe is
inaccurate.
The right to erasure – You have the right to request
that we erase your personal data, under certain conditions.
The right to restrict processing – You have the
right to request that we restrict the processing of your personal
data, under certain conditions.
The right to object to processing – You have the
right to object to our processing of your personal data, under certain
conditions.
The right to data portability – You have the right to
request that we transfer the data that we have collected to another
organization, or directly to you, under certain conditions.
We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."
If you have any questions about this Privacy Policy, please contact us at info@mirow.app